Privacy policy
Introduction
The purpose of this Privacy Policy is to establish and inform you on how Tamable processes the personal data it collects from users of this website, the Tamable app and other data subjects who interact with Tamable or its products.
The protection of your personal data is a priority for us. Therefore, with this policy we aim to help data subjects understand what personal data is collected, how and why it is used, to whom it is disclosed and how their privacy is protected, in strict compliance with the applicable legislation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation” or “GDPR”).
If you have any questions or comments about our Privacy Policy or the processing of your data, please contact us using the contact details given in chapter 9 of this policy.
Who is the data controller?
Tamable
[email protected]
How do we process your data?
For the purposes of our Policy, personal data shall be any information relating to an identified or identifiable natural person, an identifiable natural person being one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
How do we collect your personal data?
For the provision of our services, we will collect personal data namely through the following:
- Information you provide directly to us
- Information collected via the social media accounts that are connected with the app
- Information derived from your usage of our platforms.
What personal data do we collect?
In the context of our activity, we may process the following personal data, as necessary and applicable, including:
- Identification data (such as, name, ID, date of birth, gender, nationality and photo);
- Contact details (such as e-mail, phone number and address);
- Billing and payment data (such as tax identification number);
- Social media profile information (such as social media usernames, profile pictures, account IDs, posts and engagement data);
- Navigation and user behavior data (such as username, password, IP addresses, access devices, operating system, language, country, URLs visited, and related information and usage data related to our products).
For what purposes do we process your personal data?
We shall only process your personal data for specific and legitimate purposes, determined at the time of collection, and such data shall not be processed for other incompatible purposes.
As part of our activity, we collect the data necessary for the management and development of our app. In particular, your personal data may be processed for the following purposes:
- Creation and management of user accounts and provision of the services to our clients;
- Management of our contractual relationship with users;
- Response to your requests and contacts, and subsequent relevant communication;
- Development of statistical analyses of our products and services;
- Maintenance, security, optimization and personalization of our app and website;
- Promotion of our products, services, features or other events or initiatives;
- Compliance with legal or regulatory obligations to which we are bound.
Personal data will be processed for the management of the contractual relationship that clients maintain with us and on the basis of Tamable’s legitimate interests in ensuring the adequate provision of its products and services and their continuous improvement, pursuant to Article 6(1)(b) and (f) of the GDPR, but also, where applicable, for compliance with legal obligations to which we are subject (Article 6(1)(c) of the GDPR).
How long do we keep your personal data?
The period for which data is stored varies according to the purpose for which the information is processed. There are legal requirements that require us to keep data for a minimum period of time, in which case we will apply that period.
In cases where no legal retention periods are applicable, the data will be kept only for the minimum period necessary for the purposes for which it was collected, after which it will be appropriately destroyed or anonymized.
What are your rights as a data subject?
In accordance with the provisions of the GDPR, we assure you the exercise of your rights as a data subject:
- Right of access – you have the right to ask us, among other things, for information on whether or not your data is being processed by us, what data we process and for what purposes. If you wish, you can ask us for a copy of the personal data being processed.
- Right to rectification – you have the right to have inaccurate personal data concerning you rectified and incomplete data completed.
- Right to erasure – also known as the right to be forgotten – you can request, in certain circumstances, that your personal data be erased from our records, when any of the reasons provided for in the GDPR are met.
- Right to object – you have the right to object, on grounds relating to your situation, to certain types of data processing provided for in the GDPR, such as processing for direct marketing purposes, in which case we will cease processing for that purpose.
- Right to portability – you have the right to have the personal data we hold about you transferred to another organization or to receive it in a structured, commonly used, and machine-readable format.
- Right to restriction of processing – the right to obtain restriction of the processing of your personal data when you wish, for example, to contest the accuracy of your personal data for a period of time that allows us to verify its accuracy, when the processing is unlawful or if you have exercised your right to object.
- Right to withdraw consent – you have the right to easily withdraw consent to the processing of personal data previously given at any time, without this affecting the lawfulness of the data processing previously carried out on the basis of the consent.
- Right to lodge a complaint – you have the right to lodge a complaint about the processing of your personal data with a supervisory authority.
To exercise these rights, please address a written request, to the email address [email protected].
How do we protect your data?
We have adopted technical and organizational measures and controls designed to ensure a level of security appropriate to the risk relating to privacy, data protection and information security, which we periodically review and improve. These measures are aimed at guaranteeing the security and protection of your personal data in terms of its availability, integrity and confidentiality, as well as those designed to prevent its loss, misuse, alteration, unauthorized processing or access, as well as any other form of unlawful processing.
Does we share your data with third parties?
Within the scope of our activity, we may need to disclose your personal information to third parties, such as, external service providers (including hosting services), which allow us to operate our platforms. When engaging third parties in the processing of personal data, we take the appropriate measures, contractually provided for, under the terms of the GDPR, in order to ensure that these third parties provide sufficient and appropriate data protection guarantees and that they maintain the confidentiality of your data.
In the event that we are bound by legal obligations to share or requests from authorities, we may transfer personal data to third parties for the fulfilment of such obligations and in accordance with applicable legal regulations.
Certain service providers or other third parties to whom we may transfer your data are based in third countries or international organizations outside the European Economic Area. Considering some countries may not be bound by the same data protection obligations, Tamable applies additional safeguard measures to ensure that the data is adequately protected. In this regard, Tamable carries out these data transfers in accordance with the guarantees stipulated by the GDPR, namely adequacy decisions or standard contractual clauses issued by the European Commission. In this way, we aim to safeguard security issues in terms of data transmission, bind third parties to appropriate data protection obligations and ensure that they respect the confidentiality of the data received.
When using our platforms, you may be linked to other third-party websites, namely, when you associate social media accounts to your Tamable account. We are not responsible for these other websites or their data collection or security practices. We recommend that you consult the privacy policies of these platforms when using them.
Does Tamable use cookies?
We use cookies on our platforms. To find out more about cookies and how we use them, please see our Cookie policy.
How can you contact us?
If you have any doubts or questions about how we process your personal data, or if you wish to exercise your rights as a data subject, please send a written request to [email protected].
Review of our privacy policy
We reserve the right to change the content of our Privacy Policy without prior notice, without prejudice to informing you and publishing the changes on our website, making these changes an integral part of the Privacy Policy.
Once published, you will be bound by the new terms when browsing our website, using our app or whenever you engage with us.